Good to get into corporate America but dont plan to stay. - Manager CoStar Group Employee Review

2.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The Snacks and benefits are good. If you are interested in a career in commercial real estate, this is a good place to start for resume recognition but dont get comfortable.

Cons

Costar has eliminated the competition in many areas so this has caused Senior leadership to have inflated egos and forget about those who work for them. The changes made to Research have not only caused quality to decrease, it has also led to a micro-management culture. Instead of being the leader in real Estate information, now they are focusing on marketing, which allows them to justify the decrease in quality information. The company just laid off 270 workers in Atlanta and DC. One group in Atlanta wasn't even given notice. They were asked to leave right after they were told. Previous layoffs have been in Chicago in 2016, Norcross, GA in 2015, San Deigo in 2017 and Columbia, MD in 2018. The company will say it's for operational efficiency, however the easiest way to reach the $3 billion dollar profit goal is to reduce the workforce. Please note, if Costar aquires a company, chances are the majority of the employees will be laid off within the following year. Senior leadership doesn't even get along. One of the heads in the Richmond office was overheard telling another manager how she was going to take everything away from another VP and his direct reports. The company also does not fairly pay their employees. Several internal hires are paid extremely less than those in similar positions. The company justifies this by saying 9% increases are standard practice. However this causes $10-20K differences in pay. There is no diversity in Senior leadership and the company does not value it. When racial slurs were left on a conference room whiteboard, the company added 32 cameras to one of two floors in the building. This floor just happened to be predominantly African American and the group given no notice before being let go. No training was done and the person was never found. There are only 2 Directors of color and only 2 females. The CEO has been going to various researchers and paying them for leaving positive reviews on Glassdoor so please take that into consideration if you read them.

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CoStar Group Response
6y
Thank you for taking the time to leave a review on your experience working at CoStar Group. It’s important to understand the business decisions behind some of the recent organizational shifts in the research department. With the success of our Apartments.com business, our methods for capturing data in the multifamily space – whether through electronic feeds, direct user entry, or other methods – have simply evolved. As a result, we conducted an organizational realignment to ensure job functions match with our methods for collecting information and are more in-line with the future direction of the business. As the leader in the multifamily space, Apartments.com continues to extend our footprint and will expand our focus by increasing the sales force. We are hiring 100 new outbound multifamily sales consultants based in Richmond. Unfortunately, because of this shift of focus, the Community Research function (also known as the Community Caller group) based in Atlanta, GA has been eliminated. This decision was purely business-related in an effort to align our research and sales resources to current data collection methods. It was not at all related to employee or company financial performance. Decisions like these that affect the daily lives of our employees are not made lightly. We value all of our employees and the work they do in making CoStar Group the leading provider of commercial real estate information, analytics, and online marketplaces. Impacted employees have been offered the appropriate resources to help them through this transition. These employees also have the opportunity to apply for one of the new outbound multifamily sales positions, or any other open position within the company where their skills align to the job requirements. If you have questions about what resources may be available to you, please reach out to HRDepartment@CoStar.com.

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Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

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1.0
May 11, 2026
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Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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