You may want to stay away. - Sales Executive CoStar Group Employee Review

2.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

They make a good product.

Cons

The cons are many. The treatment of that sales staff is agregus and archaic. This is a company that still figures out the monthly commissions on an excel spreadsheet. The commision plan changes every year and very few understand it, management included. The company has numerous ways to reduce your commission, here are a few examples which reduced my commission: a 15 year client retired, a company in my book of business merged with a company that was not in my book of business,(negative net effect over $10K), a single use client died - I was penalized and I even sent to company the obituary. In the 48 plus months of working there, only 3 months had correct commision statements. The onus is completely on you to catch the mistakes and correct them. Then you must follow up to make sure it is correct - then there is no guarantee that the correction will be properly reflected in your next payment. It once took me 4 months to get the proper commission payout. The bottom line is - if you don't find a mistake in your numbers it is because you didn't look. There are many other reasons this company is a revolving door. The commision structure is just one - a big one. I stayed way too long. It never got better. So do yourself a favor, skip this sales job and keep looking.

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CoStar Group Response
5y
Thank you for taking the time to share your thoughts on working at CoStar Group. While we’re happy to see you note the power of our products that bring tremendous value to our clients and have enabled us to be the leading provider of commercial real estate information, analytics and online marketplaces, we’re disappointed to read the rest of your review. It's unfortunate that you had that experience with the commission plan. The plan is regularly communicated to sales reps when any change occurs in order to review the details and answer any outstanding questions reps may have. Subsequent to that, each rep receives a commission plan document outlining all of the components of the plan. Reps must sign the document so they are eligible to receive commissions and should always be working with their managers, sales leadership or the commission team if they have any questions on aspects of the plan that don't align with their understanding. If there is more you would like to share, please email HRdepartment@costar.com with as much detail as you are willing to provide. We wish you the best in achieving your career goals.

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5.0
May 22, 2026
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Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

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2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

2
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