Phone calls and micromanagement - CRC II CoStar Group Employee Review

1.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great colleagues (you bond with them over how dreadful the day to day is) Above average starting pay for people in their 20s.

Cons

Everyday at CoStar is a fire drill. Upper management has an obsession with phone calls to he point where clients routinely question why we call so much. Even if you have a great manager (I was fortunate enough to have one), the micromanagement that trickles down from the top permeates all levels of the company. Your entire day is monitored and everything you do is a metric. If you ever socialize with coworkers after work, the only thing that is discussed is how much everyone hates their jobs. There is no point in questioning the metrics or why there is such an obsession with phone calls. A former manager told me several times in private that the metrics make no sense and to just try and get as many pointless 90 second calls as possible to make directors happy. The job became even more unbearable in the past year because of insane turnover. Every team is severely understaffed. The company’s reputation makes hiring enough people to keep up with attrition very challenging.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
See reviews by: Helpful|Rating|Date|All