Research is a Call Center - Research Associate CoStar Group Employee Review

2.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is better than any call center around, and higher than average for the region.

Cons

If you apply to work in research, know that you are working in a call center. A heavily monitored call center at that. Your value to the company is determined by your ability to meet contrived performance metrics, and not by the quality of your work. Plan to work here long enough to save up money and move on to the next job.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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