Disorganized, Lack of Incentives, No Forward Progress - Research Associate I CoStar Group Employee Review

2.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good salary, good office location and gives you some connections within the real estate industry that are beneficial.

Cons

Where to begin... There is no forward progress within the company. You can only go so far but still have the some duties and tasks. Every day looks exactly the same: pick up the phone and call. The turnover rate is atrociously high because they can't keep people without burning them out. The interview process is so misleading and not many people can tolerate the constant daily metrics.

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CoStar Group Response
10y
We’re constantly striving to provide opportunities for our research associates. In fact, more of our managers have been promoted from within than hired externally. Call metrics can be challenging, but calls are among the most important functions of the research team because they drive value not just for CoStar but the people we’re calling. Researchers help make commercial real estate markets function by discovering and analyzing critical information from brokers. Like anyone else, brokers and other real estate professionals can have bad days or be busy, but with consistent communication our researchers build relationships with their contacts that make the job easier for the people on both ends of the call. And it’s those relationships that keep clients with us five years or more at a 98% renewal rate.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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