Reality of Tenant Research - Associate Tenant Researcher CoStar Group Employee Review

2.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits/pay bc it’s such a big company. I liked my direct management and found my team to be very supportive of my development and overall performance, but there was definitely a mixed bag among the tenant research teams. The company culture is very young, they put a lot of heavy recruiting into new college grads and young people changing their career paths for the tenant research roles. They host company holiday parties and field days. The office space is very nice and a huge new building is coming to their Richmond campus.

Cons

Tenant research is the worst department in the company. People from other departments actually grimace when you tell them what you do. The turn over for this role is incredibly high because it’s straight cold calling for 8 hrs everyday. During their recruitment at universities they flower up the role a bit to appeal to new grads looking for roles in consulting/tech/business areas. The expectations are high and focus on speed and number of calls rather than the accuracy of the data you enter. They also promise a lot of other opportunities from this “get your foot in the door role” but they are all more research roles that are exactly the same but with a different title pretty much. You have to pass a first round of tests after your initial training which lasts for about a month. If your scores aren’t high enough you get let go at the end. They keep metric scores for the researchers which is standard, but they display everyone’s scores on large screens on the walls across the floor. It’s a shame bc I liked my coworkers a lot, but I was gaining no valuable skills and I just felt so stressed everyday. I finally gave up after 6 months bc I had had enough of being yelled at by strangers over the phone and knew this just was not worth it for me.

Explore other reviews about CoStar Group

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The opportunity to build skills and income.

Cons

Low ramp up in sales

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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