A toxic bait and switch - Content Writer CoStar Group Employee Review

1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Above average compensation and great benefits

Cons

It is hard to adequately describe the level of disfunctional behavior and toxicity that emanate from this company. I would advise anyone considering employment with CoStar Group to pause and think very carefully about what you are walking into. The reviews are accurate and I would pay close attention. You were likely flattered by a high salary, a fancy office tour and an opportunity to be part of something different. What was sold to me as creative content writing more or less morphed into a call center position with very little creativity and lots of stress and a heavy focus on metrics that do not make sense. Writers are hampered with strict production quotas with very little room for error and conflicting guidelines across departments that make the job much more difficult than it needs to be. Management was nothing short of abysmal and there was very little trust. CoStar has a history of hiring large classes of recruits only to lay them off several months later. This job ruined my health and I would avoid this company like the plague. The money simply isn't worth the stress and perpetual disrespect.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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