Pros
Wonderful discount! Coach is a great brand and lifestyle that millions across America are familiar with. As an Associate Manager you are working under the Store Manager and have the same amount of responsibility as they do. Communication within the store is good, there is a lot of coaching and feedback. You will rarely work over 40 hours (except at Christmas) and the management schedule is made 1 month out so you can plan your life around it. There is always new merchandise coming out so it never gets boring and you can share your enthusiasm with the customers, often times they know about the product as well.
Cons
There are so many blackout dates of when you can not take a vacation (Valentine's Day, Mother's Day, all of July, then from November to January and when there is a PCE event, which is a bout every 2-3 months for 1 week) and you are required to work 2 full weekends each month. There are many higher management positions currently filled by old Victoria's Secret people and they are trying to bring in a lot of the ways of Limited brands. When it comes to promotions it is not solely judged on your performance, but also how well you "reach out to senior management" ie: schmooze. Very strict time and attendance policy, 1 minute late= a write up