Awesome team and brand! - Retail Sales Associate Coach Employee Review

4.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Team was one of the best (from my past retail sales experience), wonderful store manager and lovely team mates who worked well together without tension that is usually prevalent in sales based positions. Everyone was helpful and worked well/hard and had fun at the same time together.

Cons

Shift work and hours depended a lot on the department store itself (which our boutique was located in), so there would be times fellow staff members would be unclear about operating hours up until close to the date itself (but this was through no fault of our own staff from Coach, mainly due to the lack of proper communication within department store management)

Explore other reviews about Coach

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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