Pros
Friendly coworkers, %50 discount on retail items, interesting international visitors, knowledge of current trends/luxury goods.
Cons
A couple of the managers came off blunt and rude and loud when speaking, which was embarrassing for me and/or any customers who experienced it themselves. Some management seemed to be “cliquey” as well. Outlet discount was a joke. Basically paying what outlet customers pay. Hours were either too many (holidays) or too little to make much off of. Monthly bonuses mostly amounted to $200 for everyone except management who received more. Meetings to go over sales goals and written agreements to do better was belittling when Mandarin/Chinese speaking employees remained top sellers because porters (mostly Chinese/mandarin) made up most bulk sales. Closing time could last additional hour or more. Products not all they are hyped up to be. Plenty of complaints of straps falling apart, threading coming loose etc. No room for advancement seeing as managers came and went every month. Overly competitiveness is pushed too much. Break room is the size of a closet and too awkward/closed in to enjoy using. You’re pushed to always talk to customers and ask questions but some people don’t like to be bothered while shopping and have even asked us to stop following them or avoiding us after. You are still told to keep trying or risk being yelled at over the ear mic that every other employee can also hear. Nearly impossible to call off sick or have a shift covered since there’s not many employees to start with in sales field (which was also constantly coming and going)