Pros
My experience at Coach has been phenomenal. For a retail company (which are some of the worst to work for), I have gained so much experience and being pushed out of my comfort zone on the daily was very beneficial to my professional skills. As a male selling high-end fashion items to predominantly female customers, it was not easy by any means, however I felt more rewarded when I had more satisfied customers. They really ensure that you are growing within your position. They also are very good about rewarding you for your efforts with store credits, and a shared commission if your team makes its monthly goals. There was not a day that I didn't feel comfortable in the Coach environment.
Cons
Leadership turnover seemed to be a problem, but it's that way in any retail environment. Also, for the efficiency they expect with their hourly employees in terms of merchandising and operations, they need to streamline their efforts and practices as any corporate direction and communication seemed to be very convoluted and confusing.