Customer Service Specialist - Anonymous employee Coach Employee Review

3.0
Apr 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts on handbags and accessories

Cons

The management expects you to be professional and yet they lack the professionalism themselves. There is a lot of favoritism and you have to be perfect to be promoted. If you make one mistake, it will be held against you for a very long time and it is basically like starting over. Never mind that you may work a lot harder than your colleagues and your boss. Also, no feedback or training so that you can learn to improve. A lot of layoffs in customer service and the warehouse.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment to work at and the perks were good too.

Cons

Cut hours when slow season

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and collaborative work enviroment. Clientele at the Fashion Valley location were pleasant.

Cons

Always a lot of traffic there during the holidays

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