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Cogent Communications

Is this your company?

a toxic work environment - Regional Account Manager Cogent Communications Employee Review

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

They’ll pay you on time

Cons

To many to name. The regional director is awful. Office is disgusting. My life got worse working here. I became fat and depressed. Not a high performing sales team. Actually one of the lowest performing sales team. No team bonding, no team building events. Your success means nothing to the company. Deals will be taken from you with no hesitation. No one has any authority. You are a pawn, and you’ll know it. I’ve never been treated so poorly in my life. I’d rather be unemployed and broke. No opportunities of advancement. I don’t think anyone cares about the company. It’s truly one of the worst jobs I’ve ever held in my life. Being a bus boy felt more meaningful. I truly gained nothing from doing this job besides that people could be so dumb and be sheep like and work that job because he’s paying you. They spread the money so think you think your making money but your probably earning less than you think. There is no training, no advancement in its field. It will lose to competition constantly. I think garbage men do better.

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

None, not a single thing.

Cons

I worked at Cogent Communications expecting a strong sales culture, but found a KPI-obsessed environment where leadership cared more about numbers than people, customers, or real performance. The focus was on activity metrics, not on helping employees succeed. The VP in Austin was one of the least effective leaders I have worked under. He added little value, offered almost no useful coaching, and seemed disconnected from what it takes to lead a team. A lot of the leadership felt like nepotism and favoritism, with certain people clearly protected or promoted based on relationships rather than merit, which made the organization hard to respect. The culture was driven by pressure and fear. Employees were constantly reminded that their jobs depended on hitting unrealistic KPIs, creating a tense environment where people were more focused on surviving than doing good work. There was very little support, very little accountability from leadership, and no real effort to build a healthy or productive workplace. Until management stops obsessing over KPIs, nepotism, and favoritism and starts acting like real leaders, I would not recommend working here and run. Read the reviews and see the trend. It’s a joke of a company with the highest churn rate I’ve ever seen.

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