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Cogent Communications

Is this your company?

Run - National Account Manager Cogent Communications Employee Review

1.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is somewhat reasonably tolerable

Cons

CEO is the worst example of a leader I've ever come across, a few reps own a majority of the customers not because they won them but because they survived long enough for other reps to get fired and inherit their customers, they don't pay for any sales tools, the CRM is a homegrown mess with no automation, they openly say you need to get "10 hours of work done in a 8 hour day", there is a culture of hiding contacts and notes from the CRM so that other reps can't challenge for your accounts, there is an expectation that you won't hit quota until your second year since you start with nothing and are expected to prospect without any prospecting tools, every office is 5 days on-site (the CEO says they will never change this and coincidentally owns most of the properties in his real-estate portfolio), the churn rate is extremely high even among managers, they don't offer sick days and low PTO allowance.

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free coffee and soda that's it.

Cons

Where do you even start. The company has no direction and the stock has dropped over $70 in a year. All the cutbacks that they make to cover losses come from reps compensation. You have to clock in and clock out everyday like you work in a candy factory and if you miss clocking in or clocking out they fire you. So many lazy people .They equip you with a laptop from 2017 that barely works and an iPhone SE from 2006. Most of the prospects block the numbers so cogent can't call . They have no one to sell to.

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