My experience was very bad - Anonymous employee Cogent Communications Employee Review

Extreme micromanagement. Abusive and unprofessional sales management. The business model was completely unworkable. All sales people were fighting each other for sales in the same lit buildings. The sales force was constantly being threatened with being fired by the managers. Anyone who complained about all the abuse to HR was labeled a "disgruntled employee" and fired immediately. They use a software system called Seibel to track every phone call and e-mail you send out. People were constantly leaving because of all the micromanagement and abuse. There was a 150% turnover rate! About 50% quit and the other 50% were fired. No one stays there longer than 6 months. The high salary is only used to lure you into the company. You won';t last there a year to collect it. The company was too cheap to pay for electronic access control on the doors. One employee who was fired came back drunk and got into a brawl in the middle of the office with six other employees and managers. This company has developed such a reputation for bad management that managers at Cogent can't get management jobs with other telecom companies. This company could best be described as having a dysfunctional "psycotic company culture". Stay away from this company, everyone i know who worked for Cogent has such a low opinion of this company that they don't want to put it on their resume.