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Cogent Communications

Is this your company?

STAY AWAY! - National Account Manager Cogent Communications Employee Review

1.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. The salaries seem high at first glance, but once you realize that you will NEVER hit your targets to get commissions, you will find that the pay is bad and you are being set up to fail. Fresh graduates: you will not get proper business training here. Experienced sales people: desperation is the only reason why experienced and talented sales people work here. Work here, get your ramp money and leave at 6 months before they chew you up and spit you out!

Cons

Where should I begin? Every single sales person here says that this is by far the worst company they have ever worked for. - The company is a revolving door and extremely unstable for sales people. The market is not segmented, sales people can " build cases" to take another sales person's account! Consequently, there is a very hostile environment that is deliberately created by management. - Horrible work/life balance. The directors/managers are cops who watch how long you've been at lunch. They will deduct from your pay/vacation balance if they think you haven't put the right amount of activities in the system. No working from home under any circumstance (although all the work can be remote). Employees have sued the company over bad work conditions and unfair work hours related to overtime, so the CEO takes the progressive and smart decision to ban working from home entirely! - Dirty, dusty offices with no windows. - Over half the company's employees are sales people. Only 5% of all sales people actually hit targets (that tells you something). - Due to the hostile environment, sharing success stories, teamwork and collaboration is nonexistent. - Almost all sales people are put on plan at some point. ** an example of Cogent's quirkiness and unfair treatment: they are holding a sales acceleration summit in Vegas, but if you are on plan then you cannot attend! Very humiliating and unjust- especially since going on plan is just part of the employment cycle here. Needless to say, very low morale. The CEO actually tells new hires that "70% of you will not be here in 6 months".

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free coffee and soda that's it.

Cons

Where do you even start. The company has no direction and the stock has dropped over $70 in a year. All the cutbacks that they make to cover losses come from reps compensation. You have to clock in and clock out everyday like you work in a candy factory and if you miss clocking in or clocking out they fire you. So many lazy people .They equip you with a laptop from 2017 that barely works and an iPhone SE from 2006. Most of the prospects block the numbers so cogent can't call . They have no one to sell to.

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