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Cogent Communications

Is this your company?

They just don't seem to want to sell their services.... - Account Manager Cogent Communications Employee Review

1.0
Sep 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Good base salary but that's all you'll get for a while.

Cons

Between hostile training managers, arrogant sales engineers, and service delivery coordinators that treat the customers like punching bags, I am astounded that Cogent has stayed in business. This is definitely a place that if you can make it through the first 5 years on your base salary you'll be fine... The VAST majority of reps here don't hit quota so whatever they tell you in the interview is a lie.... you won't make much more past your base because the rules of account ownership are so strict that unless someone quits, you can't work anything worthwhile.... this isn't really a sales job as much as it is a wait and see job... I have many co-workers who are jumping ship and I am tempted to follow them...

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free coffee and soda that's it.

Cons

Where do you even start. The company has no direction and the stock has dropped over $70 in a year. All the cutbacks that they make to cover losses come from reps compensation. You have to clock in and clock out everyday like you work in a candy factory and if you miss clocking in or clocking out they fire you. So many lazy people .They equip you with a laptop from 2017 that barely works and an iPhone SE from 2006. Most of the prospects block the numbers so cogent can't call . They have no one to sell to.

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