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Cogent Communications

Is this your company?

Disorganized company with new policies every 3 weeks with an expiration date on 2 weeks. - Regional Account Manager I Cogent Communications Employee Review

1.0
Dec 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Maybe free trip to D.C. for training. But that's not even training to begin with. You get housed in the hotel and stay for a week. But you just meet the different parts of operations and IT. All the while, you are told you have support. etc etc. But, it doesn't matter. Because once you get to your desk after training. All that non-sense goes out the window. oh you need a marketing event?, gets halted by management and director.

Cons

The company has ever changing policies quite literally for few weeks. The whole "siebel rules of engagement" for supporting over 200 reps is ridiculous. Secondly, in a position such as a RAM I or RAM II. It's extremely hard to even sell, when most of the time accounts are being kept. here's what to expect. 40-60 calls a day which is normal for sales. But you're calls will be sent to you every day. Based on how many calls, how many emails in bound and outbound. How many minutes on the phone. Talk time per avg user. What to expect also is.. after your ramp. every 1st business day at EOM. Expect to say goodbye to your colleagues. The turn over here is ridiculous. It's no joke hat even the best sales reps are on PIP (performance improvement plan).

Explore other reviews about Cogent Communications

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that offers great solutions and cares about customers.

Cons

None up to this point

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free coffee and soda that's it.

Cons

Where do you even start. The company has no direction and the stock has dropped over $70 in a year. All the cutbacks that they make to cover losses come from reps compensation. You have to clock in and clock out everyday like you work in a candy factory and if you miss clocking in or clocking out they fire you. So many lazy people .They equip you with a laptop from 2017 that barely works and an iPhone SE from 2006. Most of the prospects block the numbers so cogent can't call . They have no one to sell to.

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