Cognizant influence eroding work/life balance - Manager Cognizant Employee Review

2.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, unlimited PTO (for now at least, rumor has it this is changing), Denver-based location, decent benefits, still some semblance of "got your back" culture.

Cons

Acquisition by Cognizant is introducing an unhealthy work/life balance and a lot of burnout. Offshore calls are now necessary for project success. This means either early morning or late night calls and sometimes both. There isnt a good option for sleep and personal life because while we "need" to be on offshore calls our clients are paying us to be available to support them during their working hours. Add to the fact that the burnout on the project team is making successful projects more difficult to achieve and you have a recipe for failure and mass burnout. When things go poorly the company will just redirect everyone to a singular goal and make weekends mandatory; this works in limited crisis situations but not for extended durations. Many people are reaching a point of despair and hopelessness that is not driving a mass exodus but actually is driving steady turnover which will be dangerous over the course of a couple years. Those who have been with TriZetto for years will begin to disappear and be replaced.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company Cognizant give good oppurtunities

Cons

No Cons with Cognizant Comapny

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a much needed check in a time of need

Cons

Management seemed uneducated. I dnt know about cognizant as a whole but their eligibility department needs help. They focus on the things that do no matter. They were at risk of losing this contract, so now it’s whatever they client says, they do…no push back including making us do disability cases, that we had no previous knowledge of. In the beginning I was getting OT like crazy. Then they stopped it talking about it wasn’t in there budget, and at times when we needed someone to work/stay late. They are not consistent and the other employees there, are looking for other positions, too. Not to mention, myself and another employee were the only ones there for the longest. It’s a mess.

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