Social Media jobs - STAY AWAY - Social Media Content Analyst Cognizant Employee Review

1.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The work day is not very strenuous. Your job consists of viewing social media posts (photos, videos, and text comments/posts) that are reported for potential abuse and determining whether or not they violate the policies for acceptable content. Positions exist in Phoenix, AZ and Tampa, FL.

Cons

This is a brand new project Cognizant has with a universally-known client. Since there is no objective way of measuring your performance, a "quality analyst" in the company simply looks at a small portion of your work and makes the same judgment that you did. If they disagree (theoretically, because you acted incorrectly based on the policy), you get it "wrong." The problem arises because a small percentage of your work will involve judgment in answering questions that are ambiguous by policy, because no fixed policy can address all of infinite ways words (let alone typographical errors, sounds, emojis, etc.) can be arranged by a user. Depending on which individual analyst checks your work, your work may be considered right or "wrong." So, you'll have a 50% (for example) chance of getting that "wrong" regardless of which decision you make. Since your measured "performance" an illusion of objectivity behind it, you will eventually be terminated because your numbers fall short of a specific threshold. Even if you execute every decision as flawlessly as possible, it's only possible to meet this threshold as long as you stay lucky enough to not be assigned "judgment cases."

Explore other reviews about Cognizant

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Variety of technology stack and project and lot of learning options.

Cons

Limited remort working oppertunity around.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None, run dont even consider them

Cons

"India-first mentality." The company says it wants to work with people across the Americas and Europe, but many decisions still seem to follow an Indian way of operating without properly considering local labor laws, regulations, and workplace expectations. There are serious concerns about job stability. The company frequently praises itself for creating employment opportunities, but at the same time, it appears to be bringing more employees from India into U.S. roles while letting go of people from the Americas and Europe who have contributed to the company. This creates uncertainty and raises questions about the company's commitment to its existing workforce. Every meeting seems to be focused on AI : AI this, AI that, AI everywhere. Employees are constantly asked to complete AI related training and adapt to AI initiatives, while at the same time letting people go so they can afford AI. Compensation is another area that needs improvement. After my contributions and time with the company, my last salary increase was only $20, which felt extremely discouraging and showed a lack of appreciation for employees' efforts.

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