Fast-paced, independent - Anonymous employee Cole Health Employee Review

1.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer a good benefits package.

Cons

The caseload is very high-volume (typically 15-17 patients/day, 4 days/week) and heavily weighted toward high-behavior ASD clients. While this provides fast exposure, it could be overwhelming for a new clinician without strong external support systems in place. Because of the productivity-driven model, therapy is usually not individualized for patients, and goals are often the same for most patients. Supervision and overall support varies significantly depending on assignment. At times, feedback and case guidance can be limited, so you may have to independently learn evaluation and documentation workflows while managing a full caseload and backlog. Cancellations are typically filled very quickly, so schedules remain consistently full. During periods of illness or backlog, reducing caseload is not always an option.

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Cole Health Response
6d
We value your honest feedback. Our commitment to providing urgent and consistent care is central to our patient-first approach; however, we understand that this can occasionally result in heavy caseloads. We are sorry to learn that our attempts to address your needs as a clinician have not met your expectations. We will utilize this feedback to enhance our processes in the future. Thank you

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was extremely helpful and kind.

Cons

The pay was a little lower than the average.

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Cole Health Response
6d
We're thrilled to hear that you’ve had such a rewarding experience as a front desk receptionist. This position is especially crucial, as you are the first point of contact for our organization, setting the tone for everyone who walks into our clinics. Thank you for all that you do.
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling understanding management work-life balance close-knit team fun environment A place that cares to makes a difference in kids' lives

Cons

lower pay in area limited growth opportunities in WA region

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Cole Health Response
6d
We truly value your advice and hope you find greater comfort with the changes that have been made. We see this as an opportunity for growth and will persist in our efforts to simplify processes for everyone involved. Thank you for your thoughtful feedback and kind words, and for being an integral part of our Cole Difference.
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