Frisco -- A better clinic than others, weak management - RBT - Registered Behavior Technician Cole Health Employee Review

3.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Calm environment for staff and kids, decent pay (not great), very nice clinic, great RBTs, wonderful speech and occupational therapy staff

Cons

Typical for clinics, kids are kept there all day as insurance-paid childcare with not enough intensive practice (their days should be half as long), weak management with poor communication skills although very knowledgable, expensive health insurance ($200 a month is cheapest), HR is through an external third party and is non-responsive to communications challenging mgmt decisions; behavior team and the rest of the clinic use different work chats so communication during hours are not the best

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Cole Health Response
2y
Thank you for bringing these matters to our attention. We regret that you had a negative experience with us, but will use your feedback as an opportunity to improve.

Explore other reviews about Cole Health

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was extremely helpful and kind.

Cons

The pay was a little lower than the average.

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Cole Health Response
6d
We're thrilled to hear that you’ve had such a rewarding experience as a front desk receptionist. This position is especially crucial, as you are the first point of contact for our organization, setting the tone for everyone who walks into our clinics. Thank you for all that you do.
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling understanding management work-life balance close-knit team fun environment A place that cares to makes a difference in kids' lives

Cons

lower pay in area limited growth opportunities in WA region

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Cole Health Response
6d
We truly value your advice and hope you find greater comfort with the changes that have been made. We see this as an opportunity for growth and will persist in our efforts to simplify processes for everyone involved. Thank you for your thoughtful feedback and kind words, and for being an integral part of our Cole Difference.
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