One of the attributes that the company likes to showcase is the fact that it is the largest minority owned IT staffing firm in the U.S. This is a great attribute but unfortunately the culture of the organization does not align with this. A significant portion of the employees are based in India and the expectations to which they are held are very high compared to their American counterparts (even if they have the same job title and general role). There is a culture of shifting blame to employees based in India without giving it a second thought. If an off shore employee is unable to meet a goal or initiative (typically finding a qualified candidate), account managers are encouraged to put pressure on them to a degree that it is more berating them than following up or asking for an update (as would be the case if it were an employee in the u.s. with the same job responsibility). The pressure is almost entirely put on the off shore teams and it is entirely acceptable (and not uncommon) for them to be held solely responsible for an issue that was caused by both an employee based in the U.S. and an employee based in India. At times I felt pressure to berate employees on my team that were based out of India when they did not meet the very challenging recruitment initiatives for our team and for me, that was the worst and most difficult part of the job. I had multiple Indian employees tell me I was the nicest person that they had worked with on the U.S. team and I found that odd at the beginning but it did not take long for me to realize that was because I treated them with a basic level of respect, as I would any coworker, regardless of whether they were located in the U.S. or not.
