Customer Service - Customer Service Representative Collabera Employee Review

4.0
Dec 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Very thorough with screening and paperwork. Always paid on time. If a holiday fell on a payday, money was available days beforehand.

Cons

Assignment was very short. Company outsourced abroad. Had a satellite office in New Jersey. Was actually operating out of India. Not necessarily a con. Just information to know.

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Collabera Response
10y
Thanks so much for your feedback, and also the kind words -- we do pride ourselves on our organization and prompt payment! We'd love to help you get placed in a future role -- be sure to apply for open positions as they arise, and to keep in touch with your recruiter to help find an opportunity that's a great fit for you. As for your experience, we'd love to hear about it! Perhaps you could send us an e-mail at BusinessExcellence@collabera.com and let us know how it went? Please also reach out to us if you have any questions at all.

Explore other reviews about Collabera

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy communication with HR. Simple hiring process.

Cons

Multiple HR reps so far.

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Collabera Response
1mo
Thank you for sharing your feedback and for being a part of Collabera. We’re glad to hear that you had a smooth hiring experience and found communication with our HR team easy and supportive. We also appreciate your constructive feedback regarding consistency in management and HR support. Your insights are valuable to us, and we will certainly take them into consideration as we continue improving our employee experience. Wishing you continued success in your journey with Collabera!
5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working with Collabera. The team is professional, responsive, and genuinely supportive of their employees. My employee relationship manager, Jaydeep Haryani, does an excellent job of staying connected. He regularly checks in to see how things are going, whether I have any concerns, and whether there is anything the company can do to support me better. That level of consistent communication really makes you feel valued rather than just another contractor. The pay structure is competitive and transparent, and the onboarding and placement process was smooth. Collabera also did a great job matching me with a role that aligns well with my experience and interests. I’m currently working with Molina Healthcare through Collabera, and it has been a very positive engagement overall. What I appreciate most is that the company maintains ongoing engagement even after placement, which is something many staffing firms do not do well. Overall, I’ve had a great experience and would recommend Collabera to professionals looking for good opportunities and supportive HR engagement.

Cons

None that I’ve experienced so far. My experience with Collabera has been very positive in terms of support, communication, and pay structure.

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