Great compensation but lots of work and unrealistic expectations with new management - IT Support Collectors Employee Review

3.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible times schedule and get to travel

Cons

The on-call schedule is 24/7 for 1 week is tough to balance work and life. Not much training and tribal knowledge need to be passed down to survive.

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5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It feels like a community here, not draining corporate vibes. Everyone is likeminded and excited about the work they're doing.

Cons

Benefits are pretty good but could be slightly better

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are no longer there

Cons

There is a reason why so many people are leaving this department

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