CollegeBoard Lacks Leadership - Customer Support Specialist College Board Employee Review

1.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

good 401k company matches 12% your are in reston town center

Cons

management from the director and associate director can lack providing guidance, and they seem to be unprofessional at times. The company culture in customer service is that employees that have been with the company for many years get privilege and they will do anything to save their job. A lot of bullying with regards to managing with titles.

Explore other reviews about College Board

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Management - Clear Goals - Good teamwork

Cons

- The work is a little soul sucking

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers to be around, great benefits, work-life balance was perfect before the middle management layoffs. Collaborating with teams is constant and helpful for the design process.

Cons

They cut the research team, relying on designs to take on that plus end-to-end products, which leaves to heavy work loads and late nights. Deadlines are rather quicker than usual since the reorg.

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