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Colonial Life & Accident Insurance Co.

Engaged Employer

Great entry level position but hours do not work well if you are trying to attend school. - Associated Customer Service Representative Colonial Life & Accident Insurance Co. Employee Review

4.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits package with matching 401K. Everyone treats you with respect and the company has a family oriented vibe at work.

Cons

Not a great work life balance. PTO is based on a first come first serve basis. Procedures and rules tend to overlap one another.

Explore other reviews about Colonial Life & Accident Insurance Co.

5.0
Feb 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great onboarding program especially for new to industry.

Cons

Nothing I have seen negative.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Products are decent although not the best in the industry anymore

Cons

Overcompliance, hostile to agents and brokers

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