Exceptional company - Customer Care Advisor Coloplast Employee Review

5.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Coloplast is an exceptional company to work for. It’s such a meaningful job, you are made to feel that you are really helping customers as the majority of them that you speak to are very appreciative. To be good at this job, it’s important that you are able to show empathy as you are speaking to customers who have intimate healthcare needs and they need a sympathetic ear when they call up to place their orders for stoma bags or catheter equipment. They pay is very good as is the bonus’s which are easily achievable if you show dedication to your job. The company is forever rewarding their staff, from £100 John Lewis gift card at Christmas for all employees to small tokens such as a Easter egg for all employees at Easter. These perks help you feel appreciated, which in turn makes you want to do the best job possible for such a outstanding company who actually care about their employees.

Cons

No downsides to this company

Explore other reviews about Coloplast

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing the people are great

Cons

No upward mobility is present

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

At Coloplast, one of the key strengths is its global scale and diversified portfolio across multiple divisions. The company is particularly well established and highly respected in the ostomy space, with strong brand recognition and a solid reputation among clinicians and healthcare systems

Cons

Limited access to key contracts within the Advanced Wound Care (AWD/WTR) segment, creating barriers to growth and competitiveness * Product pricing not consistently aligned with perceived clinical value or market positioning * Ongoing quality concerns reported with foam dressings, impacting confidence in the portfolio * Lack of visible acknowledgment or accountability from leadership regarding field challenges * Perception of misalignment between field feedback and leadership response, with concerns not always addressed transparently * Limited cross-functional support for sales teams; heavy reliance on field reps to gather insights without sufficient internal analytical or evidence-based backing * Missed opportunities to provide structured, data-driven support to strengthen customer conversations and value messaging

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