Over worked and Under paid - Senior Consumer Care Advisor Coloplast Employee Review

2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Company culture within my team was great. Very welcoming environment, remote, 401K, healthy benefits package. Building is beautiful!

Cons

Whew where do I start. I started working for Coloplast in 2018 as a contractor and was hired on after 5 months of training. During the pandemic we like most companies experienced lots of change in upper management and within each department. Slowly but surely management kept adding duties and changes to each department increasing the workload. Prior to the pandemic we were consistently told that the company did not have the capability to be remote. However, we quickly found out how easy the transition was. After being remote and seeing the productivity increase dramatically, we were honored to take on more work and where also loosing employees at the same time. The time period I want to elaborate on the most is the "promotion" I was forced into. After being notified that 1 person was leaving a particular department myself and 4 other Senior/executive care advisors were informed that we would be taking over that person's duties but to also continue the duties we have already been hired for. For this new role we had 2 weeks of high level-paced training. My head was literally going to explode with too much information. After the 2 weeks of training, we were thrown to the wolves without much support. There was no pay increase with this new "Dual advisor" role. The team of senior advisors quickly become the most unproductive members of the team. The workload was completely unsustainable for one person. After weeks and months of speaking up and complaining I finally decided I had enough, and my mental state was more important than the LOVE i had for the company. After 4 months in the role, I started looking for a new job and put in my two weeks' notice, 4 days later i was scheduled with HR for an exit interview and was fired 2 hours after the meeting. My assumption HR told my then manager word for word what was said in the exit meeting, and they decided I was no longer a good fit for the company and no longer needed my services. After almost 5 years with a company, training new hires, creating process documents and been promoted within myself twice and once because the manager assumed I could handle it, they gave me the boot with no hesitation.

Explore other reviews about Coloplast

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing the people are great

Cons

No upward mobility is present

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

At Coloplast, one of the key strengths is its global scale and diversified portfolio across multiple divisions. The company is particularly well established and highly respected in the ostomy space, with strong brand recognition and a solid reputation among clinicians and healthcare systems

Cons

Limited access to key contracts within the Advanced Wound Care (AWD/WTR) segment, creating barriers to growth and competitiveness * Product pricing not consistently aligned with perceived clinical value or market positioning * Ongoing quality concerns reported with foam dressings, impacting confidence in the portfolio * Lack of visible acknowledgment or accountability from leadership regarding field challenges * Perception of misalignment between field feedback and leadership response, with concerns not always addressed transparently * Limited cross-functional support for sales teams; heavy reliance on field reps to gather insights without sufficient internal analytical or evidence-based backing * Missed opportunities to provide structured, data-driven support to strengthen customer conversations and value messaging

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