The company has great policies & procedures - Universal Associate Columbia Bank Employee Review

4.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Their customer service training is top notch. Employees are paid for performance. Some of their procedures for customer service are some of the best I've seen.

Cons

Large turnover. Promoting within for warm body placement rather than qualifications. Need more visibility from upper managemt to make sure policies are carried out.

Explore other reviews about Columbia Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Columbia Banking System has been a great place to work for thus far. The environment is enjoyable and the company itself is virtuous.

Cons

There is quite a bit of downtime in-between customers, but this is also a pro because it means there is ample opportunity to get more customers through the door and banking with us.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, generous Vacation and Sick time, and decent facilities.

Cons

Poor communication from leadership. Typical "Good ol' Boys Club" type politics, and too many convoluted policies and procedures to keep up. Hard workers are awarded with more work, while others are allowed to skate by under the radar.

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