Good pay, poor management - Customer Service Representative Columbia Bank Employee Review

5.0
Apr 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome pay and benefits, treated like adults and given freedom to have cell phones and take care of personal tasks as long as it didn't interfere with job. Npt like other call ccenters where you have to follow strict rukes and treated like you're in High school

Cons

Managers don't look for solutions and if you are disliked by upper management, you get picked on.

Explore other reviews about Columbia Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Columbia Banking System has been a great place to work for thus far. The environment is enjoyable and the company itself is virtuous.

Cons

There is quite a bit of downtime in-between customers, but this is also a pro because it means there is ample opportunity to get more customers through the door and banking with us.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, generous Vacation and Sick time, and decent facilities.

Cons

Poor communication from leadership. Typical "Good ol' Boys Club" type politics, and too many convoluted policies and procedures to keep up. Hard workers are awarded with more work, while others are allowed to skate by under the radar.

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