No room to grow - Fraud and Disputes Agent Columbia Bank Employee Review

1.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Have really good employee bank account options.

Cons

Severely understaffed and treat the people they do have working there like they don't matter. Will set your expectations high acting like there is room to grow but in truth there isn't. Managers will promise you advancements in position then turn around and give the position to a friend. No support from leadership resulting in many burned out associates due to the high stress levels. Because some leadership won't do their jobs the work ends up on the shoulders of those it shouldn't - leads not helping with associate questions and so other associates have to stop their work to help. A lack of correct basic job information and knowledge by higher ups resulting in customers told wrong things and very angry - which is taken out on the associates.

Explore other reviews about Columbia Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Columbia Banking System has been a great place to work for thus far. The environment is enjoyable and the company itself is virtuous.

Cons

There is quite a bit of downtime in-between customers, but this is also a pro because it means there is ample opportunity to get more customers through the door and banking with us.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, generous Vacation and Sick time, and decent facilities.

Cons

Poor communication from leadership. Typical "Good ol' Boys Club" type politics, and too many convoluted policies and procedures to keep up. Hard workers are awarded with more work, while others are allowed to skate by under the radar.

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