Not worth the stress or money. - Customer Service Specialist Columbia Bank Employee Review

2.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Umpqua has good benefits. They are closed on the weekends.

Cons

Umpqua continues to be dead last in pay. They simply do not offer what other banks in the region offer. Umpqua will simply expect you do work like a salaried employee. They have such a bad turn over rate. It was a job that caused me constant anxiety because you are always guilty until proven innocent for even the smallest mistakes. They over work what employees they do have, and do not compensate accordingly.

Explore other reviews about Columbia Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Columbia Banking System has been a great place to work for thus far. The environment is enjoyable and the company itself is virtuous.

Cons

There is quite a bit of downtime in-between customers, but this is also a pro because it means there is ample opportunity to get more customers through the door and banking with us.

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People, generous Vacation and Sick time, and decent facilities.

Cons

Poor communication from leadership. Typical "Good ol' Boys Club" type politics, and too many convoluted policies and procedures to keep up. Hard workers are awarded with more work, while others are allowed to skate by under the radar.

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