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      ComEd

      Part of Exelon

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      ComEd reviews

      Management & Culture - Customer Service Representative (CSR) ComEd Employee Review

      3.0
      Apr 27, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of learning resources and helpful team members

      Cons

      Poor managers, lots of complaining and pointing the finger. Not willing to take responsibility for knowing the job well. Definitely needs DEI professionals to train their HR and management team. They are stuck on diversity and completely ignorant of equity and inclusion. There is a scarcity mindset and significant lack of trust amongst leadership. The managers are very intimidated by educated talent and unwilling to make room for growth in the company. “No one’s trying to steal your job”. Some people are just grateful to have a job at this point coming out of the pandemic even if they are over qualified.

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      5.0
      Jul 1, 2026
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at. Lots of opportunity to move up the ladder.

      Cons

      No cons. A great company overall

      4.0
      Jul 1, 2026
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and work-from-home option on Mondays and Fridays. Great place to learn about the industry, as ComEd/Exelon is a leader in its field. Generally a very positive work culture, with a few toxic people here and there - no different from any company. They also encourage you to move around to different roles if you so choose, which is really supportive and unique among companies.

      Cons

      Pay is FAR below the industry standard. Lots of PMs are jumping ship for $30K - $50K more pay doing the same job in other companies - including ComEd's consulting firms. And now, it appears that the annual bonus is going to be partially cut by the new "high performance workforce" initiative - thereby eliminating the final incentive to stay. Unfortunately, I have now joined the ranks of those looking for greener pastures myself. I'd love to stay, but I can't ignore the ability to make $40K more elsewhere.

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