Fmla customer Experience Specialist. Worst job ever - Customer Experience Specialist ComPsych Employee Review

1.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Don’t let these reviews that were probably written by management fool you. This is a call center job with little to no personal time. You get 15-20 mins a day of personal time and are expected to be on the phone every minute after that except for on your lunch which is also timed. This place is micromanaged and you are treated as if you are in high school. I didn’t realize how much I was being treated like a prisoner until I started a new job and have had a great deal of freedom. No one is telling me when to go to lunch, I’m not pressured to take calls every second of the day, and most importantly not dealing with irate customers all day. This is not an entry level HR position. Not a stepping stone. It’s a call center. You don’t even need a degree in HR to work here. They take people from all different backgrounds. They don’t even pay you for your degree. The pay is horrible

Cons

You’ve been warned! If you are looking to get into HR this is not the place. If you like customer service, this is the place for you. Basically like working at a fast food restaurant but the call center version. You start out at 31k and career growth can take up to 2 years and even then you’re only bumped up to 40k. Not worth it

Explore other reviews about ComPsych

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working at Compsych for about 3 years now and i can say i really enjoy working there. Everyone is super supportive whenever i need assistance on something. Our new office is just an icing on the cake. I like working with my team and my manager is very supportive which makes me enjoy coming to work everyday.

Cons

I think it would be nice to have more opportunities to network with people from other departments

4.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Cons

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.

See reviews by: Helpful|Rating|Date|All