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Comcast Business

Is this your company?

So many angry customers always - Business Care Agent Comcast Business Employee Review

2.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and paid days off

Cons

It's' a disaster trying to reach the right department you need to, in order to resolve an issue. There is never a correct way of doing something everybody will give you a different answer to a question. Customers are always furious either about hold times or major issues theyve run into that many times are other agents fault.

Explore other reviews about Comcast Business

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great people, great pay, lots of benefits

Cons

fighting system really is the only issue

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Employers care about employee satisfaction and place value in employee surveys. Strong team work environment

Cons

Feels rigid. Not much room for growth in the department that I work in - Finance.

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