4.0
Aug 4, 2021
Current employee, more than 3 years
Centennial, CO
Recommend
CEO approval
Business Outlook
Pros
-Uncapped commissions. -Good employee culture -High earnings potential -Free coffee in breakroom
Cons
-Awful production metric design. Employees are given metrics to hit that have no relation to customer experience, profitability and in fact harm customer experience. -Commission plans are redesigned yearly to reduce payout. -Complex commission design makes it extremely difficult to track. After an extensive audit that took several hours, I was able to track thousands of unpaid commissions and get them disputed.