2.0
Apr 23, 2023
Current employee, more than 1 year
Baltimore, MD
Recommend
CEO approval
Business Outlook
Pros
The benefits are top-notch. Team management are good at keeping you focus on the big picture.
Cons
Team Management do not know what to fix for a customer, they are there to manage you. Customers are not able to speak with sales reps looking for other services for business and request are 3-5 business days wait for information, mishandling of opening new accounts from sales requires techs to clean up once sales is completed. Complete disconnect from department on who does what for the customer with mix accounts.