Sales Dev/ Sales- Not a great place to be - Anonymous employee Comcast Employee Review

2.0
Oct 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Company resources -Knowledgeable people -Company benefits -Hybrid work environment/ flexibility

Cons

-Terrible relationship between sales and sales development (SD)- they work together but it's usually a painful process. Managers are not very involved and if they are it's bc it's a firedrill. -Sales and SD leadership does not care about their people which in turn leaves people high and dry with challenges- you're thrown to the wolves and have to figure it out. If you ask for help it's seen negatively. They're very much self-serving. -Leadership cares so much about revenue and closing sales that it comes at the cost of the process, they'll do anything to close business whether that's running people under the bus or catering to toxic clients with ridiculous demands that end up being extremely time consuming. -Be prepared for departments or positions to be eliminated. There's high turn over and then people aren't replaced, They find excuses to let people go who don't cater to the system. Little heads up or explanations when these things happen. -Little growth opportunities unless you're in Philly or NY where the larger headquarters are. They say there are virtual jobs available but that's not really true. It's difficult to change jobs internally even though they say it's encouraged. -Make sure you negotiate the highest salary up front. If you're lucky and do a "good' job (which is really going above/beyond your role) you might get 3% increase annually which is not even enough to cover yearly inflation. Bonuses haven't been paid at 100% recently either.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and good culture

Cons

Lots of restructuring happening in last 3 years

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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