5.0
Jun 27, 2012
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Comcast in Washington tries very hard to provide everything the technicians need to do their job safely and effectively.
Cons
Things change all the time and the company does not always give the technicians enough time and training ahead of a product or service release to be well prepared. Also, your rating is based on whether or not customers call for service within a month or two of an installation or service call and it counts against a technician even if it was something that the technician could not prevent.