inside sales - horsham, pa - Sales Comcast Employee Review

2.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

fairly competitive salary. decent bonus plan. strong benefit package. casual dress code. relatively easy job selling via inbound calls. can easily make 80k combined base/bonus while working a set schedule in a 40 hour week.

Cons

low standards in hiring - essentially need a pulse and be able to speak in simple sentences to get hired. people of average ability can easily rise to the top in this sea of mediocrity. managers largely go through the motions of "sales management" and spend bulk of time surfing the internet, dealing with customer complaints, and walking around shaking hands with each other. ability to get promoted largely based on personal relationships with existing sales managers and vp. input and suggestions from the rep level is largely ignored and dismissed. "raising the bar" program is a good idea in concept but would be more beneficial with a larger group of competent sales people. human resources department are excellent self-promoters but useless in most other situations.

Explore other reviews about Comcast

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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