A lot of Room for Improvement - CAE Retention Comcast Employee Review

3.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Comcast has excellent benefits and some of the brightest minds in the company are also the most genuine. Courtesy service is an effective way to get employees familiar with our products and to advocate for our service. Comcast offers 3 months of leave time for expected mothers and fathers. The company, at times, takes a process that is inadequate and greatly improves it to benefit the customers and the employees alike.

Cons

Comcast, like most Fortune 500 companies, is in of itself soulless. Expectations your boss places on you are not two way and the constantly shifting standard in terms of fair treatment can leave one frustrated. The pay is often not equal to the amount of work one has completed or provided. The agendas of the company often times supersede the moral good and trying to get a straight answer from people in higher positions can be an exercise in futility.

Explore other reviews about Comcast

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility within teams, room for growth.

Cons

Layoffs are frequent but not at scale as some other fortune companies.

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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