Some of the local management is awesome but senior management in Philly is extremely disconnected. - Anonymous employee Comcast Employee Review

1.0
Jun 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are lucky you get to work in a department with great co-workers.

Cons

Extremely political environment. They rather hire contractors and vendors instead of employees. When they do hire employees the pay is usually lower than what competitors offer. Extremely stressful environment where senior leaders in Philly will continuously make local management feel as if they will lose their jobs at any minute. Just drive by any of the DTC sites and you will see the smoking sections are busier than Chick-fill-a at lunchtime. Bullying is common and if you refuse to take it and you don’t become a yes man/woman you won’t last long. Large amounts of money is spent on childish contests and rah rah events instead of paying employees what they deserve. They will say they are all for personal development but there is zero time for it. I worked there for over 5 years and watched true leaders either quit, change, retire early, or get termed. There are some wonderful HR reps yet others should be turned into HR themselves and unfortunately some of those individuals are at director level or above sadly. I did truly meet some wonderful people during my time there but honestly once I left I felt as if I finally got out of prison. I’m free and it feels wonderful :) I’m all for using them to possibly build your resume if you need to but if you want to keep your sanity don’t stay too long.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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