Feeling discouraged and not valued as an employee - Analyst Comcast Employee Review

My original job with Comcast was outsourced, and my and many other people's positions were eliminated. We were told we had 1 year to get back into the company and still maintain our standing with the company. My last day was august 17th 2017, and i was hired back in on October 15th 2017. My medical benefits did not automatically turn back on like i was told by HR they should. I spent 3 months being ignored by HRSS on getting my medical benefits reinstated. Big mess up on them having me in the system as a "new hire" which wasn't the case. The fact i was ignored for 3 months was the biggest of that issue. It was December 29th when they finally contacted me to tell me they messed up. I had been contacting them weekly since being rehired. I also expected the yearly merit raise when March 2018 rolled around, based on the 10 months I worked in 2017. But found out that because I was forcedly "displaced" for 8 weeks, it made me ineligible for a raise. How convenient for Comcast. This makes me furious, disappointed, discouraged, feeling unvalued and financially struggling currently with the lack of over time options at my new job and a $210/mo. rent hike. * Shame on you Comcast. I worked my butt off for 10/12 months in 2017, I worked harder than many, and I cared more than most. I'm one of the great employees this company prides itself on having, and they use a lousy loop whole to not honor my yearly raise? I did not LEAVE, I was forced out so they could save $$ by sending the jobs to another company who’ll do it cheaper. I'll be honest, that alone makes me care a whole lot less, and why should I care for a company that doesn't care for me? Their excuse was "you were not with the company for those 8 weeks. My counter was "but what about the 8 months leading up to that? That effort should have been acknowledged. And the 2 months after it when I re-hired? None of that is counted? My 8 months of back breaking labor doesn't matter to them. And their excuse for the 2 months after was "new hires that start in October are not eligible for a merit raise" ... Yes, I am aware of this. It is true because they are within a 90 day new hire trial period, so no they wouldn't get a merit raise for that calendar year. BUT I'M NOT A NEW HIRE! I’m a rehire, and I did work during the calendar year and I was NOT in a 90 trial period. How convenient you relabeled me just in this regard so as to not have to give me my well DESERVED and most certainly earned raise. Screwed me over is what you did. I'm sure all your employees with poor work ethic still got their raise. I owe the company at least 10 months of lack of effort, but it’s not my way, I just have too good of work ethic. I just need to be with a company that truly honors that and wants to retain the good employees. My raises have been anywhere from 4%-6.5%, (5% being the max we were told) I’m really that great of a worker. My entire management team gave me glowing letters of recommendation because they wanted to make sure the company retained me. And then the company slaps me in the face, again. What would a lousy minimum 2% for me have cost them really? I would have taken that over nothing. SHAME SHAME SHAME on Comcast. They offer poor chiropractic care in their medical package. Comcast is filled with people doing heavy lifting, bending, twisting, back hurting jobs, whether a tech, a warehouse employee, or someone sitting at a desk for 8 hours, real chiro care would be great but sadly we only get 12 visits. If you are unlucky enough to have to use any of those visits before you hit deductible you'll be paying about $45 a visit, and then after you use up 12.. You’ll be paying $45 a visit… So try to hit deductible before you need chiro-care. Another con is, sometimes management doesn't want to deal with, handle, manage, the troublemaker employees. Maybe they are scared to? But sometimes some management will make a martyr out of a good employee because they don't want to reprimand a bad one. It's sad, I’ve seen it a lot unfortunately. In the office setting there is a very cliché "clique" scene. I came from warehouse, and get some grief for having not been with in this building before getting hired in this position. As if I am any less capable of doing this job. And honestly, I do it better already than some of the old timers here who have gotten to the point of laziness and lack of care. After your 5th year you will not receive any more extra vacation time. Sad, I know lots of people who've been here for 20 years and get nothing for it, not even a real raise because they are "capped" I think they get a onetime bonus each year for time served. Speaking bonuses, they gave us all $1000 bonus after they got a HUGE tax break from Trump. That bonus was taxed so hard, that the government still got theirs, and Comcast got to save on theirs, and i didn't get a raise, and that lousy $450 bucks was pointless and did NOTHING to help the employees or the economy in which we live. Thanks for nothing on that front. Didn't even cover half of rent. Most of the places won't let you use your flex time as needed. It's your time and you get punished constantly for having to use it, Vacation should be scheduled, Flex should be able to use freely *within reason*. We fought for that at the warehouse and got it but now my new position is a big NOPE. All my work is finished for the day, even if there is plenty of coverage and we're all twiddling our thumbs, if you have to leave early, you're getting punished. Forget to log into the phone after lunch, get punished. Come in 3 minutes late, punished. I could have just gone to Tim Hortons, grabbed breakfast, been 2.5 hours late, and had the same punishment. I'll remember that next time if traffic is stupid and I’m not going to make it within that 1 minute 59 second grace period. It doesn't matter if you work through my breaks, I stay late if its needed, go above and beyond, get all of your work done, help others theirs done, you get punished right and left for using flex time, OUR TIME, without a 24 hour notice. Heck, I came into work and at 9am I asked to take the next day off because something came up last minute, (my shift starts at 8:30 mind you) the 23.5 hour notice wasn't a 24 hour notice.. I got punished. I needed to take a weekend off, but felt bad because of the already light coverage and didn't want the other ladies to be swamped, so I chose to come in for a couple hours anyways to help out. Had an issue in the morning, got there late, stayed later to make sure all the things were done, and got punished. Next time I’ll just take the whole day and not try to be nice. It only bit me in the behind in the long run. This is definitely getting old. I'm giving Career Opportunities a 1 star, because you could be perfectly qualified for a job and get denied without reason, and then the job will go back up on the board as open. Come to find out, I have been told multiple times “we don’t hire outside the building, you are a rare case” Why don’t you hire outside the building? Is this how all the establishments with in Comcast operate? How do we move up if all you see is Warehouse, or Driver and immediately assume we’re too stupid or unskilled. I’ve seen it happen too many, they get stuck in these entry level positions and it actually HURTS them. You think you are getting a foot in the door, but really you are getting stuck in the room. The ONLY reason I was even considered was because of being a great employee, and the right connection seeing it firsthand put a word in for me. They have this mentality of “if you didn’t start in this office there’s no way you could do this job”. Let’s be clear, this job is EASY. At least for myself it is, I see people who’ve been here for 20 years struggle with concepts or not catch on as fast to new content as I have. I have BFA, I am computer/tech savvy, I can learn any new software or program within a week or 2. I have common sense, and logic. I have experience in this kind of work. I’m smart, motivated, self-managed, and a shining example of good work ethic. But I was almost not even given the time of day because I wasn’t with in this building? Then don’t post the jobs on the company’s open job listings.