Pros
Poor benefits to field technicians, a small discount towards xfinity services
Cons
Installed and troubleshoot xfinity services such as internet, tv, voice/telephone and security systems, field technician that drove to around 16 comcast xfinity customers per day, worked in muddy crawl spaces with insects and animals/snakes/rodents, unsafe attics, physically violent customers and their violent pets, very mean supervisors/managers that weren't concerned about your safety, low pay with no bonuses, immediate termination if you accepted a tip from customer, fear tatics constantly used against employees/comtechs, extremely stressful job with poor benefits package, comtechs would constantly be terminated, impossible to trust anyone, impossible to get help with your job from others, comcast woukd fire you if you admitted to having a disability and gave supporting medical documentation, horrible company, bad treatment of techs led to poor treatment of customers, no chance for most technicians to advance within the company, Comcast doesn't hire from within hardly at all, you spend your own money on gas driving to Comcast training academy near stone mountain for the first few months, your supervisor will require that you stay at unsafe (possibly violent) job sites based on how the customers sounds over the telephone when your supervisor speaks to them instead of letting you leave because the technician feels unsafe (this has happen more than 80 times), other technicians will bully other techs on issues involving several topics including racial color, sexual preferences such as being gay or lesbian, religious affiliation, inappropriate profanity (from other techs and supervisors), weight, physical attributes, creed, gender and several other topics - management and human resources don't care to help you when you voice your concerns, techs carry firearms on their person and in their work vehicles (I've been bullied at gun point and the supervisors refuse to help because they don't want to get involved).