Pros
The best thing about Comcast Business is that sector of the business is relatively new and small compared to the overall Comcast Corporation and more top-of-mind Comcast Xfinity. This means you have the name-recognition, funding, and structure of an established and stable company. Structure means there's organization and hierarchy, if that's your thing. That in turn means the Vice President gets the big big picture vision and meets with directors to share. Directors are told the bigger picture goals, who then pass the overall action item to the managers, who then pass to the individual contributors to figure out together how best to implement...and then you implement. If you don't like the idea of hierarchy or bosses (or the possibility for this structure to lead to micromanaging and political sucking up), this might be tricky. Otherwise, this leads to a well-oiled and effective machine that gets work done. Because the Business sector is so new and small, you also have the 500-or-less employee size feel of a smaller company along with the feeling that you reallly do have the creativity and opportunity to flex outside your job responsibilities and dip into other voluntary projects purely for career growth. If you make the effort, you could theoretically know everyone in your office by sight or name. Senior Leadership is extremely accessible as they are often based out of the office and walking around. Comcast Cares is a good philanthropic initiative.
Cons
The problem is, many of the original or longer-tenured employees don't have that career growth or thought leadership mindset to dip outside their jobs. Much of the mindset is "heads down, I'm going to do the minimal work to secure a paycheck, even if it means doing mediocre work." This attitude and loose practice of integrity makes the "customer experience" push a real dicey one because at the end of the day, many employees are more focused on either making the sales numbers as inflated as possible or about clocking in and clocking out. Leaders are often promoted from within due to the "who you know" or "how long you've been here" versus true managerial knowledge. If you're faced with a leader who doesn't know what she or he is doing and has no true business being a leader of people and of craft...well, can't do anything about that other than watch that person get promoted again in a few years. The company and the overall industry is older, which means slightly old fashioned business practices and ways of management. Expect to play or hear about politics and who knows whom. Inappropriate behaviors and misconduct surrounding the treatments of race, diversity, and gender is a thing here, probably due to the "old boys" culture and nature of it being a more old fashioned industry. Cloud content management and digital tools haven't hit yet, so get used to old fashioned collaboration and file sharing practices. Forget about the tech company benefits you hear about at the Facebooks and Googles of Silicon Valley -- there are no snacks, no flexible work from home options, no unlimited PTO, no fitness reimbursements. If you're a normal human being, you're probably fine without the basketball hoops and free lunches. If you're a millennial looking for a vibrant, enticing culture than you need to look for a better chemistry fit.