Pros
Mostly free cable TV, free Internet and a corporate outlook to have complete world domination of all global media. Regular internal employee broadcasts to ensure employees are programmed properly. I left Comcast on a good note, but my contacts still working there have reported how Comcast is slowly falling apart. Roku, AppleTV and Netflix is killing their cable TV business. Yearly "forced" 'Comcast Cares Day' that all employees are tracked on, which designed to make Comcast look better, so local government regulatory agencies back-off on threats of regulations and fines. Mention the words "Customer Guarantee" to an employee and receive free HBO/Showtime/Skinimax/Starz free for 3 months.
Cons
Disconnected departments, old technology, poorly educated frontline operators and shrinking budgets. Comcast is outsourcing a lot of work outside of the United States, and at the same time changing from local operations to huge regional call centers referred to as "Centers of Excellence." Comcast's StreamPix is a laughable attempt to compete with Netflix. Comcast also blocks HBOGo from playing through directly to Roku or Apple TV "because they want to control the customer's experience" (aka: pay $10/mth for a Comcast cable box) Headquarters - Interesting direct observation "tribal warfare" between the various factions of socio-political "teams" trying to prove that the inflated salaries they are being paid are worth the money. Every years employee benefits become less & less. Comcast Cable is doing all it can to turn over as much cash as possible, as to pay for the disaster called "the NBC Universal merger." What a waste of money led by a couple of egos in an ivory tower.