Pros
OK base pay and great benefits including almost free internet, phone and tv (every station) Good people.
Cons
I worked at Comcast Business Services for almost 7 months and just recently left on my own accord. While the company as a whole is great and offers great benefits and upward mobility, the local team here in Pittsburgh is as bad and unequipped as can be. As a Senior BAE 111, you are hired ans sent off to three weeks of " basic Sales 101" training called Velocity. This training is for all levels of experience however, as a senior level, it was because of your experience that you are hired. The company has many resources adn spares no expense. They assume and trust that the local management team will pick up the rest. Not so. My manager has no idea how to sell the advanced products and more importantly, no idea how to process orders. He has never been to any training and will even share that with you. My team consisted of 10 positions in total but had 6 people leave or get fired in the 6 months I was there. With a 60-70% turnover, this should be a red flag to anyone. Don't let the "potential income" move you. You have a real uphill battle on your hands. Remember the turnover. It happens for a reason.