Supportive Co-workers in Operations, Garbage Pay and Management - Associate Campaign Manager Comcast Employee Review

2.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the kindest and supportive people in the Ad Ops Team. They were always there to help when needed and work so hard on their accounts. Decent benefits including free Cable/Internet and Stock Purchase Plan. The decision to let Operations stay fully remote was one of the best decisions the company made.

Cons

The workload was ridiculous considering how little they pay their employees. A barely livable wage is insane with the amount of stress/anxiety that leadership places on their direct reports. Working during COVID was a monster as clients pulled budget and Sales took it out on everyone else. Account Executives were stressed due to losing budget from cancelled sporting events and the Olympics and leadership did nothing to mitigate the tension between Ops and Sales. Constant pointing fingers games between the departments on issues instead of just focusing on coming to a solution together. Awful training and onboarding. 2 weeks of pointless videos to then have a member of the Learning team flew in to teach us how to do the job. The training involved simulations that didn't work and didn't teach us anything. We were supposed to have a week of shadowing on the job but it was more like two hours. I felt so unprepared starting my job and working on accounts that I felt I was set up to fail. Once again, pay was well below industry average for all positions. It's not shocking that almost all reviews for Effectv mention pay as a con. It was my first full time job out of college so I took what I could get but definitely negotiate your salary in the interview. They will do whatever it takes to pay as little as possible. Promotions are very tricky to get and if you want one, you need to work so so hard to get it. Usually based off someone leaving the team and needing a spot to fill. Transitioning to another department internally is way more difficult than it needed to be. I interviewed for countless Ad Strategist/Portfolio Strategist roles but was told no because I was not based in the cities the roles were in. Mind you this was still during COVID and the whole company was remote with the RTO plan being put on hold so it felt like I was stuck and couldn't move to a new department for reasons outside my control. Ended up leaving after two years to a company and a huge salary increase which was so needed.

Explore other reviews about Comcast

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pay is okay, it could be better

Cons

A lot of restructuring Networking required to progress

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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