GUEST SERVICE AGENT - Guest Service Agent Comfort Inn Employee Review

flexible hours, good management, friendly atmosphere

Nothing that i can think of

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.